Case Study – Better

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BETTER CASE STUDY

THE PROBLEM

GLL came to us in the early 90s. They were a relatively small company with one site, The Waterfront in Greenwich. Our contact was the site manager who was juggling a lot of balls and really needed someone to just take the uniform sourcing out of his very full hands. He just did not have the time to call countless suppliers, most of whom could not provide everything he wanted.

OUR SOLUTION

As one of the leading uniform suppliers to the leisure industry, we could not only source uniform and merchandise for GLL, we could also set them up with our Uniform Management Service. We source and supply without them having to call around hundreds of suppliers and their uniform comes from one place which makes life a lot easier. GLL also have a webstore with us which means they just log into their dedicated store and all the items that staff will need are listed and can be ordered via our site. This keeps their branding consistent; they know when it’s going to be delivered and we can also provide monthly reporting so they know exactly how much they have spent on uniform which saves even more administration time.

THE OUTCOME

GLL – now operating under the brand Better, have grown since the beginning of our fantastic relationship. They now have over 250 sport and leisure facilities and we are proud to still be sourcing and supplying their uniform.

Fast, efficient & well managed service

Taylor Made Designs provide a full ‘end-to-end’ uniform management service. From design, manufacture, storage and then fulfilment to our 125 leisure centres across the UK. The online e-store and reporting services have ensured a fast, efficient and well managed service which we have been so pleased with, we have recently extended our agreement for a further 2 years.

Places Leisure

Very pleased

We want our staff to wear their uniforms with pride and for customers to easily identify staff members because of our corporate colours. We have enjoyed working with Taylor Made Designs and are very pleased with the quality and support they have provided.

Stewarts Garden Centres

Outstanding support

Absolutely love working with Taylor Made Designs, and the outstanding support, service and delivery provided! Should be everyone’s first stop for workplace uniform!

Bluereef Aquariums

Friendly, flexible & efficient service

Taylor Made Designs have been our main uniform and PPE supplier for the past year and offer a friendly, flexible and efficient service. Ed and his team are always on hand to answer any queries and their guidance and expertise has been invaluable in order to deliver first class service on-board our existing ships and whilst establishing uniform requirements for our new ship coming out this year.

SAGA Cruises

Efficient & professional

We really enjoy working with Taylor Made Designs, they are efficient and professional throughout and always help us meet demands with realistic delivery times. Our account manager has been fab! Gerry is always there to answer our queries and help get us the best deal and worked with us to manage our uniform needs perfectly

Ribby Hall Village