Case Study – Kuoni

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KUONI CASE STUDY

THE PROBLEM

Kuoni came to us wanting to completely re-design uniform worn by their retail staff. There was a very definite brief to work with; keeping the luxury feel of the brand was extremely important along with the comfort of the wearer but they wanted something a little different from what they had had before, something less corporate. The sourcing of ‘an extra touch’ was also mooted in our initial meeting but for that we would have to surprise them.

OUR SOLUTION

We are fortunate to have an in-house designer who came along to the briefing meeting with KUONI and got a feel for the company ethos and a greater understanding of what they were looking for. Working together with the account manager they came up with several design schemes, translated them onto mood boards with a mix of off the shelf and bespoke garments. The extra special touch came in the form of embroidered travel blankets and complimentary candles with the KUONI signature scent to remind their clients of a fantastic holiday. We have a speciality candle maker who can do this for us; they also manufacture scented paint which we are thinking of trying in the office.

Fast, efficient & well managed service

Taylor Made Designs provide a full ‘end-to-end’ uniform management service. From design, manufacture, storage and then fulfilment to our 125 leisure centres across the UK. The online e-store and reporting services have ensured a fast, efficient and well managed service which we have been so pleased with, we have recently extended our agreement for a further 2 years.

Places Leisure

Very pleased

We want our staff to wear their uniforms with pride and for customers to easily identify staff members because of our corporate colours. We have enjoyed working with Taylor Made Designs and are very pleased with the quality and support they have provided.

Stewarts Garden Centres

Outstanding support

Absolutely love working with Taylor Made Designs, and the outstanding support, service and delivery provided! Should be everyone’s first stop for workplace uniform!

Bluereef Aquariums

Friendly, flexible & efficient service

Taylor Made Designs have been our main uniform and PPE supplier for the past year and offer a friendly, flexible and efficient service. Ed and his team are always on hand to answer any queries and their guidance and expertise has been invaluable in order to deliver first class service on-board our existing ships and whilst establishing uniform requirements for our new ship coming out this year.

SAGA Cruises

Efficient & professional

We really enjoy working with Taylor Made Designs, they are efficient and professional throughout and always help us meet demands with realistic delivery times. Our account manager has been fab! Gerry is always there to answer our queries and help get us the best deal and worked with us to manage our uniform needs perfectly

Ribby Hall Village