Account Management and Customer Service
We are always delighted to receive your calls. If you have any concerns at all, do not hesitate to call. We have a number of dedicated account handlers ready to deal with your every need, to help manage your enquiries, artwork queries, offer reliable advice in technical issues or product queries or simply to oversee your orders and ensure your orders are despatched according to your expectations. We believe very strongly in personal communication. You will be given all the support possible.
If you feel you would prefer us to come and see you to discuss your requirements, to see exactly what we are dealing with, we will be more than happy to come and see you. It’s always great to put a face to a name and building relationships with our clients is extremely important to us. Over the last 18 years we have managed and looked after clients as they have grown, their needs have changed, the products have changed. It is our job to offer you the best advice and the most suitable products to fit with your requirements and budgets. For so many of our mid-size and large clients, this kind of service can only be achieved by building long term ‘Partnerships’ that suit both parties. We are passionate about what we do and when we work for any of our clients we are dedicated to delivering complete satisfaction.
All of our account managers are full trained and constantly researching the markets that supply us. We will be able to advise you accordingly whether you are looking for a one-off order or your own specifically built unique online management system with initial consultation through to online training and account management.
Please call 01202 473311 for any advice, consultation or to arrange a visit.
Our team of advisers are enthusiastic in what they do. They will offer advice and ideas to suit your budget, leadtime, corporate branding and environment. We will take all of your circumstances in to account when advising the most appropriate channel of supply. When there is just not an off the shelf item to suit your needs, or you just simply want to stand out from the crowds or you are guided by your corporate branding, we have 18 years experience in design, manufacture and delivery of bespoke workwear and bespoke promotional clothing. Your account manager is trained in dealing with overseas markets, exchange rate volatility, and the logistical turbulence overseas manufacture and importing can bring. They know exactly where to go to get exactly what you require. There are often advantages of going to one specific factory over another. Your account manager will liaise with our factories and agents on your behalf. They will act in your best interests to bring you’re the right garment in the appropriate fabric, delivered within your required leadtime, at the right price. All this whilst dealing with the import complexities UK customs can throw up.
We have agents and dedicated factories in China and India. We visit those factories for you. If you are looking for a bespoke uniform then we understand the need for quality or workmanship, low-prices and communication. Our priority is delivering a garment that gives you 100% satisfaction in all areas of our project brief.
Specialising in Uniform Fulfilment and project management, Taylor Made Designs takes its responsibility to source its clients the very best quality, the most reliable production capacities and the very best prices very seriously. As well as quality and value we always have our exceptional ethical standards in mind. Whether it’s bespoke workwear you are looking for or branded merchandise, we will consult with you to evaluate your precise requirements and in doing so, guarantee to deliver exactly what you are after. The perfect solution can be unique to you.
Many multi-site organisations want brand consistency, price consistency, and sustainability and cost savings. A long-term, well maintained relationship with agreed service levels (SLA’s). Online ordering is just one way of achieving low administration and consistent uniform fulfilment. Here at Taylor Made Designs, we will build an online ordering site for you which will be available for all authorised personnel via an online link. We will manage the site for you, we will populate the site with agreed garments and accessories. We will manage and deliver your orders within agreed service levels and agreed delivery schedules.
Not recommended for all clients, your dedicated Online Uniform Management system is specifically built around your requirements and core product list. Individual orders are then efficiently processed internally by a dedicated processing team. We are simply there to guide you, build for you, manage for you, and deliver for you. The facility also offers you secure login, enables you to track and review your orders whenever you wish and compile a range of specific management reports.
If you are after efficiencies, sustainability, cost savings, brand consistency, faster processing speed, 24/7 ordering facility and less administration cost, then this streamline ordering service is the way forward for you.
- Dedicated online web-based ordering facility
- Secure – authorised access only
- Order tracking facility
- Account management facility
- Easy re-ordering process
- Brand consistency
- Sustainability
- 24/7 ordering
- Cost Savings
- Less administration
The Taylor Made Designs Online Uniform Management system is the facility for the management, control and fulfilment of your corporate uniform with instant 24/7 access. Our systems are already set-up and working so it’s so easy to get you up and running.
If you are looking for a quick and easy way to order company workwear and PPE then try looking at what’s on offer online. We have put together a range of our most popular selections of company workwear and PPE. By clicking the categories to the left you can order directly and if you require print or embroidery, simply email us your design and we will apply free of charge. Of course, we are here at any time should you wish to call 01202 473311 for expert advice and guidance.
For all branded garments, please call our dedicated team of advisors and we would always advise calling and speaking to us for expert advice.
Personalised Workwear ‘Man-Packs’
Taylor Made Designs have put together a series of predetermined company workwear packs or workwear kits available with free logo application. These personalised workwear kits are designed to offer you a low cost solution for new starters, top up orders or quick hassle free ordering. For dedicated followers of specific workwear brands such as Snickers, Mascot, Caterpillar, Regatta, DeWalt, Grafters, Russell Workwear, Panoply, Helly Hansen or Dickies to name but a few, we have created a range of predetermined kits. All available to embroider, print or leave plain. Alternatively, you can call us on 01202 473311 to discuss more specific workwear and PPE requirements for your company. You can select from a range of colours and sizes to match your requirements. Ordering is easy. Delivery is fast.
To order Personalised Workwear ‘Man-Packs’ or ‘Brand-Packs’ or for more information and advice, please call us on 01202 473311 or email sales@taylormadedesigns.co.uk where we will be happy to take your order or provide more detailed information on how to send us your logo.
