WHAT’S YOUR DAY LIKE?
I like to manage some of our company’s key contracts in Leisure, Facilities Management and Garden Centre sectors.
I also manage the key account managers and sales support team. I believe exceptional customer service is essential for a successful business; getting out and visiting clients is a great relationship builder and something I enjoy.
We all work very hard to ensure the TMD customer experience is the best it can be.
WHAT WERE YOU DOING BEFORE?
I previously travelled the world for 5 years, combining work with my love of skiing and water sports. I spent several seasons in the French Alps, Menorca, Australia, Hawaii, Canada and Italy teaching skiing and watersports. I started TMD on my return to the UK in 1993.
WHAT DO YOU DO WHEN YOU’RE NOT AT WORK?
I spend most of my time outside work with my family and friends. We are very lucky to live in such a wonderful part of the UK so I make the most of the coast and surrounding area as much as I can. I am a keen ‘waterman’. I enjoy paddle boarding (SUP) and spending time taking our boat out to sea, fishing for mackerel & bass. I also enjoy watching rugby, playing golf, running and keeping fit so I can BBQ and socialise with a clear conscience!
Fast, efficient & well managed service
Taylor Made Designs provide a full ‘end-to-end’ uniform management service. From design, manufacture, storage and then fulfilment to our 125 leisure centres across the UK. The online e-store and reporting services have ensured a fast, efficient and well managed service which we have been so pleased with, we have recently extended our agreement for a further 2 years.
We want our staff to wear their uniforms with pride and for customers to easily identify staff members because of our corporate colours. We have enjoyed working with Taylor Made Designs and are very pleased with the quality and support they have provided.
Absolutely love working with Taylor Made Designs, and the outstanding support, service and delivery provided! Should be everyone’s first stop for workplace uniform!
Friendly, flexible & efficient service
Taylor Made Designs have been our main uniform and PPE supplier for the past year and offer a friendly, flexible and efficient service. Ed and his team are always on hand to answer any queries and their guidance and expertise has been invaluable in order to deliver first class service on-board our existing ships and whilst establishing uniform requirements for our new ship coming out this year.
Efficient & professional
We really enjoy working with Taylor Made Designs, they are efficient and professional throughout and always help us meet demands with realistic delivery times. Our account manager has been fab! Gerry is always there to answer our queries and help get us the best deal and worked with us to manage our uniform needs perfectly